For everyone who struggled with this as I did, this is what the Service Representative told me. First, make sure the printer is on, and open up the front. If the ink cartridge housing (gray) does not slide over to the right, your printer is broken an...
Unfortunately having the same issue! I called Canon support as instructed, but trying to get help has been a nightmare. I called, progressed through the automated menu, was informed that I had to make an account online, I made an account online, veri...
