You have to install the software before hooking the printer up to the computer.....had the same problem with another canon printer. Delete any instances in the settings area. Then install the drivers, etc. the software will tell you when to turn on t...
I was under the impression that this software worked with the imagePROGRAF PRO Series printers and not the pro 200 line. Hope that is nor right because I sure would like to use it with my pro 100.
