Hello Eric,They upgrade the printer software, version is 02.19.After they changed the whole unit and all the left cartridges without charge for the spare parts.But in the mean time after the software upgrade (3 weeks) the problem didn't occur.Hope it...
He upgraded the software of the printer. He said that if we had had a maintenance contract it would have been asked to upgrade automatically by the machine.It seems to me if we don't have a contract or ask their service for maintenance the printer wi...
Hello,The same problem occured on our Pro-4000, two MBK cartridges were empty in a few days.The tech came and showed us that the ink had been collected under the tanks.He made a software upgrade and that's it! Since then no more problems.What do you ...
