@Rcl18 Well Canon did call me back 18 hours later, and the rep, Ziba, took a lot of time researching it on her end. Then she said she was taking the issue to her team and would call me back. So maybe they have improved after receiving comments like y...
@steveng27 Your fix sounded good, since my ink cartridge never moved very far from the right side. I had used another person's fix before, which had you shut the cover as the cartridge was moving, and that did not help me. So I thought yours would. H...
@knacker - @CFP1 on the following page said "do not get water on the contact points" - unfortunately I did - then immediately flushed them with alcohol. Hope I didn't mess up. Will check back later once the head has dried.