I had the same conclusion that a half-page 'jam' issue was not mechanical, as i also took whole thing apart and all sensors and rollers seemed to be intact. plus, the printer was of same age - a bit less than an year old. a botched product.
hi, yes! i got it fixed in the best way how office space guys did it - i applied a bit of a slugger to it and threw it into garbage. support for this stuff does not exist, it was a waste of money.
and, again, it is really only started happening after the FIRST fake jam error appeared during double page printing. then it all went downhill and never worked properly again.i also presumed it was a driver thing initially, but, nope. it is not at al...
Hi, I just registered here to express my deepest frustration with this product. i spent 3 hours yesterday trying to figure it out iwth my sons printer. Reading all what ws posted above - it is NOT the drivers, nor anything related to the computers. ...