There is not a Canon option, there won't be a Canon option. I went into Printer Drivers on my husband's laptop and told the drivers they were running Windows 7 drivers. Printer is working OK.
Like a cruel joke, I had one day of printing, even duplex printing and today -- nothing. Reset the printers, rebooted the computer. It was pathetic. You are right about the 12/20 drivers. This is infuriating.
I found directions elsewhere. Reset printers from System preferences. Deleted all the Canon drivers, emptied the trash. Turned off computer, unplugged printer from both USB and power. Let them sit. Restarted computer, plugged in printer to power and ...
