Update. Still not fixed. I can’t believe Canon, after a year and a half, has not addressed this problem. I have a Linksys AX6000 WiFi router at both home and work and the R5 file transfer doesn’t work at either location.
I talked with Canon support. They are aware of an issue with mesh routers (my Linksys AX6000 is a mesh router) but they don’t seem to have a grasp on what the issue is. Following testing with different routers, I don’t believe it’s a WiFi issue at al...
Uploading worked fine from my R5 for a week and then I replaced my older Cisco RV220W router with the popular Linksys AX6000 Mesh Router. After that upgrade, nothing would upload to the Canon cloud. I've tried everything suggested here, resetting the...