the powerblock is easily detachable, maybe that s what the repairer meant, maybe you just need to plug it back.There is videos on youtube to help : /watch?v=6iFvkevGgEk
Had the same problem, pixma pro 100s not starting. Nothing would do.. I tried the button pushing, and the waiting but nothing happened. I didn t know what the problem was and didn t want to buy a new 30€ power block for nothing if it wasn t the probl...