That was a 100% helpful response you pompous ingrate. THE SITE IS DOWN DUE TO MALWARE ENCRYPTION ATTACKS ON CANON. What more do you need to know to understand that you can't get onto their websites (at that time)? Call the Canon 1=800 support line ...
Well maybe send them $20 million so they can pay the ransom on their encryption attack. Garmon paid their $10 million last week, so maybe Canon will pony up to the Russians and pay their extortion fees this week so you can get warranty service again....