MichaelW62 had the solution which worked for me, though I would phrase the directions differently. - Go to "control panel", then "devices and printers"- opposite-click on the scanner then select "SCAN PROPERTIES" from the drop-down menu ( vs. general...
Try restarting the Windows Image Acquisition (WIA) service. That resolved the issue for me. From a blog post I found: "The error message probably caused by the services on your system for Windows Image Acquisition (WIA). This service provides image...
