Maybe I should have tried that, I didn't know it was an option. In the end I replaced the cartridge. Ink was sloshing around in it, probably about £8 worth.
OK, I bought a new Light Grey cartridge and that problem is solved. I think the old one may have dried up too much to be rescued. I have another problem now, the yellow cartridge is reported as low ink level, but it's almost full when I look at it. I...
Well, I did the whole procedure, leaving the printhead overnight and then it took another day to dry out. Now the group of inks that wasn't working at all is fine, but from group 2, Light Grey is not printing! I've done a deep clean from the utility ...
I've got a Pro 100S with the same issue. One group of inks is not working at all. The printer is over 2 years old so Canon asked me to send it to their UK service centre. Er, yeah, pay for a 20kg parcel to be shipped to the other end of the country, ...