Canon Community

Once I deleted my WiFi settings and reconnected, I think I have the new image.canon downloader work. Thanks, Canon, for resolving the issues. don

I appreciate your problem.  You are stuck with cleaning up someone else's mess. Good luck.

That should have been Canon's first response, not send customers to the 800 number 'go buy support' phone tree.

The SX 530 HS is on the list. If Canon can't resolve this, my next camera likely won't be another Canon. don

I followed your recommendation, walked the phone tree, was informed if I wanted help I could buy phone support for a problem which Canon caused, and directed to the canon website. Your customers are stuck with a problem Canon caused and Canon wants u...