100 % Agree and sad on new device. I am sure mine was down during warranty period, but I assumed I was doing something wrong and worked around it. When I took the time to figure out it was broken, I was not very happy!
I am a Canon dealer for large format products and my rep said he would get if fixed for me the next time he was in the area. Outside of that, I tried everything and can not get the flash to work. I did borrow an external flash from a friend and tha...
Mine does not work either and tried steps below. I have older hot shoe flash and could not get it to fire. Where did you send your camera in. Mine would be outside warranty period.