Followed the illustrated instructions (link on a previous message on this same subject) to pull out the print head. Did a bit of careful cleaning with tissue and toothbrush and re-inserted the print head. Then ran a deep cleaning and printed the resu...
Same issue. Printer stopped printing. Went through all the test/cleaning steps. Pring pattern is good for C C C M M M Y BK, but no PGBK - that is, not even a heading for PGBK. As with everyone else, all cartridges are are at least 50% or more with PG...