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USB connection to my Mac was not automatically opening any ITU or CameraWindow. I had to manually open Image Capture.

I have an ELPH 360 HS and a Mac OS 10.14 that could not communicate until a knowledgeable tech support guy at Canon told me to find Image Capture in my applications folder, connect with a USB cable, and presto! It worked.

I have an ELPH 360 HS and a Mac OS 10.14 that could not communicate until a knowledgeable tech support guy at Canon told me to find Image Capture in my applications folder, connect with a USB cable, and presto! It worked.