If anyone has a solution please let us know. I use mine in a very busy home business and I loathe to take the time (and lose the money and clients I would have otherwise) to return it, install a new scanner and learn new software. It is getting to th...
Thank you, Darius, for your responses, I have instituted a temporary fix of extending the automatic sleep time for the machine to the max. Works for the moment. I use my printer/scanner for work and frankly do not have the time right now to try fixes...
I have the same problem. 2nd Canon with an unfic=xable problem. Canon has held me on the phone twice for an hour then cut off the call. Unit is 5 days old, but I destryed the box, so cannot return it. I will NEVER buy canon again