Thanks much. This was probably the issue: not formatting the card. However, I purchased an inexpensive card reader and that solved me getting the files off of the card. In the future, I will format! Thanks. Timcraig
Hello,I'm unable to transfer mp4 files to my Win 7 PC from my Vixia HF R800 using the Canon Camera Window application. I continually get an error message: Failed to import images. It will show the information for the video and image files but it wo...