Canon Community

FYI I got it to work when I downloaded the software on my computer from the canon website. I got a new canon 5d mark iii and downloaded the software from the website bc my computer doesn’t have a cd drive and was able to edit the cr2 files taken from...

Yeah, it was raw and Jpeg format. The Jpegs are fine but the raws can’t be opened in Lightroom. Rebel xs 1000d. I gave up for now. Using a new camera.

I am having the same problem. Were you ever able to fix it? I can’t get it to work and don’t think the rebel xs is listed as compatible anymore.