Hi...We can't get Digital Photo Professional (v3.13.0.1) to open on our Windows 8, 64-bit machine. We get the following message: We've uninstalled and reinstalled a couple of times, made sure the screen resolution is above 1024 x 768, and have trie...
We had the very same problem and never did find a solution - my husband just gave up and stopped using DPP, after trying everything that was recommended here. Now he uses Lightroom, instead. So frustrating, though!
Thanks for this suggestion - the magnification was set to 150%, so we changed it to 100%... but we're still getting the same failure message when we try to open DPP. We'll try a restart and maybe a reinstall of DPP and see if that helps.
Thanks... it's a brand-new laptop, but yes, we did update the drivers, just to be sure. Thanks for the suggestion... we've given up on trying to get DPP to work, after trying everything we can think of. I'm sure we're missing something, but we sure...
Sorry! That was 1920 x 1080 (not 1040). I thought we needed to change the color depth, not video settings? We did try the NVIDIA control panel but the only options were for controlling the 3D settings. We'll try again, but not hopeful. Maybe I c...