A relatively new (3 months) Pixma MG3620 started jamming every print yesterday. Mechanically the problem is the following: At the back of the input tray there is a white diagonal wall, to guide the paper into the turn during printing. At one point on...
I have contacted support. They were unable to direct me how to fix the problem on my own but were very helpful in that they sent me a new printer and I returned the old one.