4 hours? HA! I have been fighting with this for 4 YEARS. This app is the worst piece of software that was ever created. I can get it to work well for sometimes up to several days, and then GOOD BYE. It's gone for yet another extended period of time. ...
I have a remote for my 80d that can be purchased for less than $10 - NOT Canon brand, but it works fine: Canon RC-6 RC6 IR Wireless Remote Control EOS M5 5D Mark IV 760D 5DS R Rebel T6i
Buy one of these, or equivalent. Cheap on eBay. It is not the same thing as the connect app, but it works flawlessly for downloading photos easily to your iPhone or iPad. I am sure you can the same thing for an Android if you don't have an iPhone.Mic...
The only "solution" is to disconnect the app from your camera, connect again, go to the "wifi" signals on your smartphone while tapping your shutter release over and over again, and hope the EOSXXX signal pops up. Tap on it, and pray that it does not...