Thanks for your comments. The best advice I got from Canon's helpdesk was to "reset to factory settings". Pretty unhelpful and I felt the folk on the phones were not really preapred to take this any further. Probably they are not encouraged to? i als...
I have given up. I bought the 7D Mk II two years ago n the recommendation of a Mk I user. Canon is totally in the dark on this. It is a mistake. The help desk had NO IDEA what i was talking about. I am selling my unit and thinking whether to stay wit...