It IS a genuine problem, and Canon has no idea how to 'sort' it for us. In fact, they have no intention of sorting anything for us. Their troubleshooting advice DOES NOT WORK. The best advice is to just move on to another manufacturer.
Well, after a couple days of trying everything I've read about this problem I finally found a solution. I took my MG5320 outside and set it on the curb. Next I went to my shed and got a sledge hammer. I put on a pair of safety glasses and beat Canon'...
