Hi I also contacted support and they did help me resolve the issue. It appears the large black ink container was the issue. I was not seated properly in my printer. When I printed teh test grid, it printed colors but no black grid at the top. I did...
I have the same problem. The printer acts like it is printing but the page is blank. All firmware and drivers are up to date. Printer head tests are fine. I can print a test page, but anything else I print is blank. I did get an Amazon return la...
