I am using a Canon LiDe 120 Scanner and it works without issue. I can access the scanner from within programs (i.e. PaintShop Pro) and I can run the Cannon Scanner Utilities and scan documents. The issue is - all of a sudden the little quick menu...
Never got it to work again with the Quick Menu option. Try "C:\Program Files (x86)\Canon\IJ Scan Utility\SCANUTILITY.exe" to access the program. I normally select ScanGear on the far right. If that doesn't work you have another issue. I run Windows...
I've been asked to accept the uninstall and reinstall as a solution, but in my opinion it's not. The Quick Menu won't load. My solution was to uninstall the software as it is currently useless. I was also asked to rate the customer service I rec...
Well support responded quickly. They kindly suggested the steps that I have already done ... uninstall and reinstall. It had no effect. I have asked if there is an option to set some sort of logging to see why the program does not start.
Thank you. I attempted to submit the ticket however it is not valid for Canada, which I didn't realize until I finished typing it all up. However I was able to eventually find the Cdn support option, recover my password and submit my ticket afte...
