Sorry to hear it did not work. After about 4months mine showed lock screen again. I tried what worked before, this time it did not. Call support again and told them of the success last time, but this time nothing worked and was told to see if it qual...
This what I was instructed to do to get it back working.1. remove ink tray2. remove paper tray3. unplug power cord4. press power button 5 times, and then wait 1 full minute before plugging the power cord back in.5. plug power cord back in and press t...
