Thanks! Yes, I tried that several times, cleaned teh print head twice... I think the print head is dead. I've been working on it for hours, power cycling etc.
Hello Canon support, I also have this issue. It happened about a year ago, I went thru these steps and the issues was resolved. Now it's happened again, I went through the same steps, but it's not resolving the issue. I am unable to run any cleanings...
