Even though once again this is not your printer model this canoncommunity link might help explain what the "WS" printer is. http://community.usa.canon.com/t5/Printer-Multifunction-Support/What-is-the-difference-between-the-Pixma-mx922-and-the-Pixma/t...
OK, I had the same problem and this is what was causing my problem. When I typed printer & scanners into the Windows 10 search box it showed that I had a Canon MB5000 printer and a Canon MB5000 WS printer. I removed the Canon MB5000 WS printer (remov...