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New Contributor
Posts: 1
Registered: ‎05-31-2018

Pixma MX490 - Router Overlap screen instead of Passphrase screen

I'm trying to setup the wireless connection to the wifi in my office, but after I select the wifi network to connect to, I get a Router Overlap screen instead of the Passphrase screen. From there my options are to select one or multiple routers. No matter which option I choose or which routers I choose, the connection fails.

Product Expert
Posts: 2,759
Registered: ‎10-16-2012

Re: Pixma MX490 - Router Overlap screen instead of Passphrase screen



We are not familiar with the message that you described.


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