Some help please. I have a Canon 800D and a YongNuo YN560 III Speedlight. When it is OFF camera, it fires. When it is connected to the hotshoe it does not 😞
I'm in manual mode.
I have tried with and without liveview.
I have turned the speedlight on before the camera...
In the DSLR settings, there is no setting for an external flash - it's as though it doesn't recognise it.
Is there way to find out if this exact model of speedlight which I have is compatible with Canon?
Does anyone know what I can do to fix it?
Where did you buy it? How are you firing it when it is off the camera.
I do not believe the flash is compatible with any manufacturer’s camera body. This appears to be a fully manual flash, one that probably requires an external triggering device. I notice that it does have a “PC Sync” port for external triggering, too.
A flash that is compatible with the Canon TTL/E-TTL system would probably say so in its description. This model does not describe it as being compatible with any brand, except for a Yongnuo wireless trigger, which I am not certain is radio controlled.
Hi AndiBlair the "External Speedlite Control Menu" can ONLY be used with Canon's speedlites not 3rd party flash units. Since this a 3rd party speedlite you will have to have Yongnuo repair the speedlite. I would also check to make sure that flash firing is not disabled in the camera menu.
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