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Setup for LiDE 400 hangs on Step 3: Scanner Connection

idolgin776
Apprentice

I am trying to setup CanoScan LiDE 400 on my Windows computer (running Windows 11 version 10.0.22631 using win-lide400-1_1-n_mcd, and it hangs on Step 3 of the Setup process, with no error messages.

1 REPLY 1

idolgin776
Apprentice

Found the solution. I had to fully uninstall the scanner drivers from Device Manager, and then installation went without a hitch.

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