04-02-2022 02:54 PM
WIN10 PRO
Recently Print or Copy function does not work. Failure message:
"The printer driver supported by this software is not installed. Install it and then retry."
I suspect a Windows update has affected Canon MP Navigator software. I updated Canon driver to 14.0.8a and Navigator to 2.13. no affect on ability to print.
Scan and pdf do function.
04-13-2022 01:10 PM
Hi swips88,
Who is the manufacturer of your printer and what model number is your printer?
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.