Hello Breeswain,
The error will point to a hardware issue or a jam in the scanner. In this situation, you can try checking the scanner for jams using the steps in the link provided HERE. If you are unable to locate any jams in the printer, it looks like the scanner needs service. You can contact our support team at 1-800-652-2666. Our agents would be happy to check the hardware with you and provide any available service options.
