08-05-2022 07:18 PM
I have this issue where I need to install 2 software package to make it work. After installing it I can scan a few images. If I let it lay for a while and resume scanning I get a message saying it is turned off…which is weird since this model does not have any switch on/off available.
Then I have to erase the software, reinstall it again, restart the iMac, and the I can scan a few images, and then it fails to recognize the scanner again.
It is such a hassle to make it work. I am about to trash it.
Canon Support suggested me to buy a new Mac 😐
Any ideas?
.
08-05-2022 07:20 PM
this is the two packages they told me to install:
https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/photo-scanner/canoscan-li...
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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