XA-11 audio selections greyed out

[cincyvideos]

I was in the middle of the shoot when the audio went out. When I looked in Function, I noticed that Audio Scene and Audio Levels were both greyed out. What's going on?

[sara96brown · Accepted solution]

Here are a few steps you can try to troubleshoot the issue:

1. Check the Mode: Ensure that your camera is not in a mode that disables audio settings, such as Auto Mode. Switching to a different mode like Manual or P (Program) mode might help.

2. Disconnect External Mics: If you're using an external microphone, disconnect it and see if the audio settings become available. Built-in microphones might have different settings compared to external ones.

3. Inspect Connections: Make sure all cables and connections are secure and not damaged. A loose or damaged cable can sometimes cause these issues.

4. Reset Settings: Try resetting your camera's settings to default and see if that resolves the issue.

5. Consult the Manual: Refer to your camera's manual for specific instructions on accessing and adjusting audio settings Learn more