Canon MVX450 - Will not download video to Computer

[Johnhobbs70008]

The message displayed is that device is not recognised, when the latest update from Canon is downloaded, this software asks for you to use the memory card, thi downloads Ok but the computer still does not recognise the video tape sode of the camera - what is the fix for this?

[Janekong]

OK, what is the original format from your camera? Did you try the Canon XF plugin? 

[Johnhobbs70008]

What is a Canon XF Plug in?

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@Janekong wrote:

OK, what is the original format from your camera? Did you try the Canon XF plugin? 

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[VideoGeek]

Are you connecting to the computer via a USB cable or Firewire (DV) cable? 

[Johnhobbs70008]

The problem appears to be that the Cmaera does not like Windows 7. Is there a fix?

[VideoGeek]

If you are connecting via the USB cable then you are not the first user I have seen with this problem.  There is another thread where a user owns a MVX4i and can't get the camcorder to connect via a USB connection.  There is no solution in that thread yet either but here it is if you would like to follow it: http://community.usa.canon.com/t5/Camcorder-Discussion/MVX4i-can-t-transfer-videos-in-WIn7/m-p/13169...