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print studio pro/ pixma pro 100 problem

rblada
Apprentice

I am using a Pixma Pro 100, Mac with 10.9, and Elements 12.  Conection is wireless.  The problem is that Print Studio Pro is installed, but when it try to use it i get a message that i need to install a printer that supports it!

 

Everything is working fine...printer makes great prints without using Print Studio, but i need its additional functionality.

 

I have reinstalled drivers, etc, all to no avail.

 

By the way, i emailed canon support 4 days ago but have not had the courtesy of any sort of reply.

 

 

Any suggestions will be greatly appreciated.

 

 

2 REPLIES 2

jrhoffman75
Legend
Legend

Are you using version 1.3.5 of PSP?

 

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_pro_series/pixma_pro_100...

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

ebiggs1
Legend
Legend

Get Adobe Lightroom and move on.

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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