imagePROGRAF PRO-310 Error code 1006

[Sue-74]

I purchased this printer in August but have only just started using it.

I print from Lightroom classic usually but when the settings are done and ready to print this error message 

keeps coming up. 

can anyone help please

[ArthurJ]

Hi,

Please click HERE for more information about this error. If the paper is loaded correctly, and the error wont clear,  I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

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[Sue-74]

Hi,

I did speak to Canon but even they could not resolve the problem so now it has gone back to them to sort.

the only problem I have is that for this to happen in just 6 weeks I have now lost confidence in it.

I had my Pro 10S 8 years and no problems but then people will say that problems can arise whether new or not.