08-27-2024
06:50 AM
- last edited on
08-27-2024
08:19 AM
by
James_C
I have a new Pro 300. I am trying to print a 13x19 photo in the manual feed. Everything is fine until I click the print button. It then runs the paper all the way through except the last inch and then tells me it has a paper jam. I have previously and successfully printed a 13x32 canvas job without issue. I have power cycled it and restarted the software. I am on pc and to my knowledge not running air print.
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