10-11-2022 09:47 PM - last edited on 10-12-2022 09:21 AM by Danny
I have a Mac Studio with Monterey. My printer is a ImageGraf Pro-1000. It is connected to my router via wired connection. I downloaded and installed the ImageGraf Pro-1000 driver.
I can print text with no issues. However, when I use Photoshop to print photos, I no longer have options to select the paper media. I use different fine art paper that need the appropriate ICC profile to print. Now that option is gone.
When the ImageGraf Pro-1000 was connected to my Mac Pro tower using High Sierra, I had no issues selecting the paper media.
Is there a fix for this?
Solved! Go to Solution.
10-11-2022 11:11 PM - edited 10-11-2022 11:13 PM
Problem resolved. It appears that the driver for the ImageGraf Pro-1000 does not completely support all features for the LAN Wired connection. When I removed the LAN cable and turned off the LAN Wired feature on the printer, then installed the USB cable, I suddenly got the paper Media and Quality options back, in Photoshop.
10-11-2022 11:11 PM - edited 10-11-2022 11:13 PM
Problem resolved. It appears that the driver for the ImageGraf Pro-1000 does not completely support all features for the LAN Wired connection. When I removed the LAN cable and turned off the LAN Wired feature on the printer, then installed the USB cable, I suddenly got the paper Media and Quality options back, in Photoshop.
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