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color is wrong on Pixma Pro 100

Snively
Apprentice

Color comes out red and pink. Why?

2 REPLIES 2

Danny
Moderator
Moderator

Hi, Snively!

So that the Community can help you better, we will need to know what you're trying to print, and which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

jrhoffman75
Legend
Legend

Download the test image from this site:

 

http://outbackprint.outbackphoto.com/printinginsights/pi049/essay.html

 

Open the file in your photo printing program and dont make any adjustments except to choose the correct paper type.

 

When you print this you remove all variables except the printer itself. How does it look?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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