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Support Code 1000

1fstop
Apprentice

I have gone through the installation of my PIXMA PRO 10 printer and I'm getting a support code 1000. The printer won't load the paper. How do I get past this?

2 REPLIES 2

ebiggs1
Legend
Legend

There is no paper in the rear tray.  Put paper in the rear tray!

EB
EOS 1DX and 1D Mk IV and less lenses then before!

ebiggs1
Legend
Legend

Check the paper feed tray and printing area. Also as well as roller assembly for anything stuck that might cause an obstrcution.


Are you sure you removed all the orange packing materials and tape?

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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