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Pro 1100 Total Failure

Castor
Apprentice

My Pro1100 which I just bought in March 2026, had a total failure. I started a print  and left the room, when I came back the print was done  but  the ink was smeared all over the paper and a piece of foam that is usually inside the carrier ? is now tangled where the paper comes out. print is on a letter sized  canon pro platinum paper. I only print maybe about once a week and the last print I did had a little banding at the last 1/2  inch part of the print.  I tried to get in contact with support but they are currently closed. Bought the printer thru Amazon but  didn't buy the extended warranty. Any advice on what to do? 

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