07-19-2026 10:12 AM
My Pro1100 which I just bought in March 2026, had a total failure. I started a print and left the room, when I came back the print was done but the ink was smeared all over the paper and a piece of foam that is usually inside the carrier ? is now tangled where the paper comes out. print is on a letter sized canon pro platinum paper. I only print maybe about once a week and the last print I did had a little banding at the last 1/2 inch part of the print. I tried to get in contact with support but they are currently closed. Bought the printer thru Amazon but didn't buy the extended warranty. Any advice on what to do?
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.