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Pro 1000: Waste Ink but Does Not Print Photo

MB451
Apprentice

Purchased a Pro 1000 printer. When turned on and attempting to print a photo. A message comes up saying it is processing. It continues to go through the processing cycle dispelling ink into the MC-20 Maintenance cartridge, but does not print the photo, just waste the ink. Has anyone else experienced this problem and is there a fix?

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