02-14-2018 05:18 PM
First, check that all your cartridges are in the correct position and seated. Second, do a head cleaning. If you still have the problem give Canon a call at 1-800-OK-CANON.
02-15-2018 12:28 PM
Thanks for the suggestions, guys. Called Canon Tech Services yesterday and he took care of it. All it took was lifting the release lever for the print head and refastening it. Took care of both problems. Evidently the print head wasn'r seated tightly.