Canon Community

thubleau · ‎04-10-2016

It only just started in the last week or so and i haven't been using the printer for weeks.

i did a roller clean, tried different papers loaded and unloaded papers, faned the papers but this machine still grabs a bunch every time.

how can i fix this please.

jrhoffman75 · ‎04-11-2016

You've done everything I would try. Give Canon a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Pro 100 grabs too much paper