cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma Pro 10, recent abrupt change in color matching

kaepstein
Apprentice

My Pixma Pro 10 printed excellent with excellent color matching up until December 1, 2022. Then abruptly afterward the white point appears shifted to bluish and colors are over-saturated. For example, the fur of a white-tailed deer shifts from subdued reddish brown to a garish red. The subtle blue of snow becomes starkly blue.

1) My Benq monitor is hardware calibrated, works like a champ, and the print proofs from (WHCC) White House Custom Color Print Lab match the monitor quite well.

2) I print from Lightroom or Photoshop and I don't see any change in the settings of the print menus. I let Photoshop control the print and use the recommended ICC paper profiles

3) a. The softprint in Lightroom matches the print I get from WHCC print lab.
    b. The Canon IJ Print Preview matches the print from the Pixma Pro 10. 
    But (a) and (b) look very different

4) I've tried most of the selections in the print drive menus, but the gap between the Pixma Pro and WHCC doesn't change much.

5) I ran a printhead test page and it looks perfect.

Does any of this ring a bell? 

4 REPLIES 4

ebiggs1
Legend

If you search the forum you will see that many Mac users that have upgraded their OS are having issues. I am not a Mac users but it seems like a bad coincidence if the OS is not to blame.

EB
EOS 1DX and 1D Mk IV and several lenses!

jrhoffman75
Legend

Any changes to the computer, like an OS update, or if a Mac, a new OS?

Are you using OEM inks?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I use a PC and it's possible that there was a Windows 10 update or an Adobe update. If that affects a Canon printer to the extent I'm seeing, I hope Canon will respond with a bulletin.

I've been using Precision Color inks for over a year. No complaints there.

AftervanOS update it is good to reinstall the latest printer driver. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
Announcements
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.