09-23-2025
10:29 PM
- last edited on
09-24-2025
08:36 AM
by
James_C
I have the 5 flash alert indicating by print head may be bad. I rand the 'head and nozzel' clean routine 3 times with no luck. Can these be manually cleaned, and if not, can a new head be purchased somewhere? When this printer works, it makes great pix.
09-24-2025 10:04 AM
Greetings,
The Pro9000 mkI has been retired and is no longer under support.
https://www.usa.canon.com/support/p/pixma-pro9000
You can try contacting the Canon parts department. 1-866-481-2569, weekdays from 9 AM - 7 PM, ET.
They may not stock parts for this product any longer but they may be able to provide some guidance, part number, etc.
~Rick
Bay Area - CA
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