PIXMA Pro 200 printing GREEN

[EliseM]

My printer has started printing everytihg with a heavy green hue.  When I run a print test or color block test it prints beautifully.  I have printed several different files and files types and media types and they all come out with a green hue. We have even sent the files from various programs and computers with no change.   All my inks are full and in the right slots. We checked and we don't have any clogged nozzels and we are current on firmwear updates.  What could be causing this?  How can I fix it? 

[Arthur]

Welcome to the Canon Forums!

The Forums aren't intended for immediate assistance. If your question is of an urgent nature,click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside of the USA, please click HERE to find your support options.