03-10-2025 01:03 AM - edited 03-10-2025 01:06 AM
Hello!
Using PIXMA PRO 200
I am having no luck printing multiple thumbnail images along the edge of the paper. The first image is no problem, but subsequent images seem to be an issue and the error message I receive is 1062, stating that the paper is the wrong size. However as soon as I flip the same sheet of paper to the opposite end of the initial thumbnail, it seems to be fine. I feel like perhaps the printer head detects the small image as the edge of the paper (?).
I am using PhotoShop and a Mac running Sonoma 14.3
Greatly appreciate any advice! I feel like I must be missing a simple step.
Jennifer
02/20/2025: New firmware updates are available.
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